Business Communication Skills – UCAT Business communication skills

Business Communication Skills – UCAT

Course Duration: 6 weeks course

Fee: 7500

 

Who Should Attend This Course?

Any individual who is keen to learn the essential skills of formal communication in contemporary business world.

Pre Requisite:

At least Matriculation.

Learning Objective:

The main objective of this course is to transfer the essential and fundamental elements of Business Communication which will help each individual to be competent in their respective fields within an organization. The foundation of this learning is based on confidence building, hence the course is more of activity based and lesser theoretical.

Assessment Criteria:

Written Exam                 –      65 %

Presentation                  –      25 %

Quiz (Random)              –      5 %

Attendance                    –       5 %

  • Week 1: Intro to the course and its structure, Introduction to Business Communication
    • Introduction to the course and its structure

      Basics/Intro to Business Communication

      Definition of communication

      Nature of communication

      Classification of communication

      Process of communication

      Principles of effective communication

      Objectives and purpose of communication

      Scope of communication

      Functions of communication

      Evaluation of communication

      • Organizational communication
  • Week 2: Oral Communication
    • Introduction to oral communication

      Methods of oral communication

      Need and learning oral communication

      Barriers to communication

      Categorization of barriers

      Technical aspects in communication barriers

      Overcoming the barriers

  • Week 3: Written Communication
    • Introduction to written communication

      Importance of written communication

      Important mechanics of writing

      Writing process (Planning and organizing, composing, editing and publishing)

      Writing emails, memos, letters

  • Week 5: CV Writing, Interview Skills/Etiquettes
    • Introduction and definition

      Types if interviews

      The essential features of an interview

      The structure of an interview

      Conducting an interview

      Attending interviews

      CV/Resume writing skills

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